Automation through virtual assistants allows for better Customer Service, Enhanced experience, and customer communications at scale.
Sounds good for business, but where do you start?
A good place is always to define the problem you have and then work your way back from there.
Deploy it in the real world and make changes as you go.
And above all meet your customer expectations
In this episode, I link up with Estonia to talk bots with Indrek Vainu
Indrek runs AlphaBlues, an AI company automating customer experience through chat. He is an experienced entrepreneur having previously managed a 70-person machine learning company. Indrek holds a degree from Harvard University and is a frequent speaker at technology events.
While digital technologies provide possibilities for efficiency gains and customer experience, if the organisation lacks the right mindset for change or current practices are flawed then adding technology will simply magnify those flaws. These are some of the challenges you face in the transformation of your business.
Which is why we focus on equipping your business with the knowledge, training, and support required to ensure lasting digital transformation will become a reality.
Find out more at www.theITpsychiatrist.co.nz